University
💡 The perfect starting point for learning how to build and design seamless workflow experiences!
Master the basics of configuring experiences for your CRM and Ticketing Agents and take efficiency to the next level.
Administration & Configuration
Experience Cloud Administration & Configuration.
Experience Client
The end user client integrated into the Oracle and/or Zendesk CRM.
Experience Designer
Learn how to create workflow automations and experiences for your CRM Agents.
Workflow Templates
A list of downloadable workflow templates for Experience Designer.