SSO Admin User Guide

App Connector User Guide


The App Connector allows you to create and reuse secure server-side connections that connect third-party applications to OpenMethods Experience Cloud. Once connections are built, they can be reused using the Server-Side HTTPS/Webhook activity.


InfoAlert

Role Requirements

  1. [Owners] and [Administrators] can create the App Connector connection, and build, configure, and delete the Server-Side HTTPS/Webhook Activity.
  2. [Designers] can use the connection to build, configure, and delete the Server-Side HTTPS/Webhook Activity.

Creating a Connection


Building a connection allows the third-party application to communicate with Experience Cloud. 

To build a connection:
  1. Navigate to App Connector in the left-hand menu.
  2. Click the Add New button to add a new connection.
  3. Fill out the new connector fields.
  1. Choose a name for the connection.
  2. Selecting Auth Type will drive different required field based on Auth Type requirements.
BASIC
TOKEN
OAUTH 2.0 (Client Credentials)
OAUTH 2.0 (Password Credentials)
BASIC
Example of required field for BASIC Auth Type

TOKEN
Example of required field for TOKEN Auth Type

OAUTH 2.0 (Client Credentials)

Alert
Example of required field for OAUTH 2.0 Auth Type with Grant Type Client Credentials

OAUTH 2.0 (Password Credentials)

Alert
Example of required field for OAUTH 2.0 Auth Type with Grant Type Password Credentials


 
Field
Description
Connector Name
A name for the connection.
Auth Type
Select either Basic or Token.
Domain
The Rest API root resource URL.
Additional Headers
Additional headers to send with the HTTP request.
Auth Prefix
The authorization header prefix is used when using a Token type of authorization. Common prefixes are Bearer or Session. Check the documentation for the connecting application to determine what is accepted in your specific case.
Auth Prefix Value
The value to be sent with the prefix. Example Bearer <token value>.

Once the connection is built, it is ready to be used in the Server-Side HTTPS/Webhook activity.

Edit App Connectors

The "ACTIONS" column allows users to Edit or Delete App Connectors.
Info
The Edit attributes are driven on the App Connector's AUTH type. Below are examples of some of the editable items.
BASIC Auth Edits
TOKEN Auth Edits
OAUTH 2.0 Auth Edits
BASIC Auth Edits

TOKEN Auth Edits

OAUTH 2.0 Auth Edits

 
Info
The Edit attributes are driven on the App Connector's AUTH type.


    ​
    Still can’t find an answer?
    Send us a ticket and we will get back to you.

      • Related Articles

      • SSO Admin User Guide

        The SSO Administrator User Guide walks you through how to configure a Single Sign-On Provider for your organization, and how to set users up to log in to Experience Cloud using SSO. Once an SSO Provider is configured, you can add, update, delete, and ...

      • User Management

        User Manangement Main Screen Filtering Options & Navigation Filtering Options & Navigation Filter by name or email Filter the list of users by name or email. Filter by Role Type Sort the displayed list of users by Role type. Invite Guest User ...

      • inContact Configuration Guide

        Info This document is applicable to both InContact Central and UserHub configurations. Requirements The following items should be collected from the InContact Administration site. These items will be used in OpenMethods Config Server UI and Queue ...

      • Data Activities: Server-Side HTTPS/Webhook

        AppConnector Overview & Quick Start Build, reuse, and secure connections to multiple API sources! The App Connector and Server Activity are PopFlow features that secure API connections within the OpenMethods Experience Cloud on the server side. ...

      • Prebuilt PopFlow's (Template Library)

        If you need examples, we got them for you! ? The following section is a list of "pre-built" PopFlow workflows. These are perfect for any beginner or novice to advance user and showcase how you can design workflows within PopFlow. We've even added a ...