Required: URL Allow List & API Endpoints

Required: URL Allow List & API Endpoints

Required: URL Allow List, DNS Records & Static IP Addresses

This article includes allow-list requirements for OpenMethods SaaS services and owned connections.

⚠️ OpenMethods continuously updates and enhances its application and API architecture. To avoid maintaining a large list of individual URLs, OpenMethods recommends allow-listing the following wildcard domain:

DNS Name

*.openmethodscloud.com

Purpose

SaaS Platform wildcard required for customer platform access, administrative functions, and client applications.

Using the wildcard ensures newly deployed OpenMethods services remain accessible without requiring ongoing firewall or network configuration updates.


Important Notice

The DNS records listed below are provided for connectivity validation and troubleshooting purposes only.

These individual URLs should not be independently allow-listed, as they may change over time.


Production Environment

Production DNS Records

DNS NamePurpose
pfl.openmethodscloud.comPopflow Library
pfc.openmethodscloud.comExperience Client
pfs.openmethodscloud.comExperience Designer
pfa.openmethodscloud.comSmart Assist Endpoint
analytics.openmethodscloud.comAnalytics Endpoint
workflow-api.openmethodscloud.comWorkflow Endpoint
connect.openmethodscloud.comOpenConnect
connect-iot.openmethodscloud.comOpenConnect
apps.openmethodscloud.comExperience Cloud Administration
cdn.openmethodscloud.comExperience Cloud Administration
auth.openmethodscloud.comIdentity Service
features.openmethodscloud.comFeature Service
accelerator.openmethodscloud.comAccelerator / Chat UI
agent.openmethodscloud.comAccelerator / Chat Server Component
designer.openmethodscloud.comFuture Platform Services
integrations.openmethodscloud.comFuture Platform Services
log.openmethodscloud.comFuture Platform Services
metrics.openmethodscloud.comFuture Platform Services
stream.openmethodscloud.comFuture Platform Services

Production Static IP Addresses (Egress)

Static IPRegion
35.163.45.103us-west-2
44.240.129.205us-west-2
100.21.187.48us-west-2
35.153.110.114us-east-1
54.162.9.190us-east-1
34.238.103.42us-east-1
107.22.89.68us-east-1
3.220.127.178us-east-1
44.207.168.16us-east-1
52.47.107.221eu-west-3
15.237.233.131eu-west-3
13.38.224.42eu-west-3

Frequently Asked Questions

Do you support IP Allow-Listing?

Yes.

OpenMethods publishes static egress IP addresses for supported SaaS environments. Customers requiring IP-based firewall rules may use the production static egress IP addresses listed above.

For platform access, OpenMethods continues to recommend DNS allow-listing using:

*.openmethodscloud.com

This approach minimizes ongoing maintenance and automatically accommodates future platform enhancements and service additions.

What happened to the old URL list?

OpenMethods recommends allow-listing *.openmethodscloud.com rather than maintaining individual service URLs. Individual DNS records are provided for connectivity validation and troubleshooting purposes only and may change as the platform evolves.